Chinese Slang Translator is offered as a monthly subscription at $4.99 / month. Subscriptions are billed monthly and renew automatically until cancelled.
| Situation | Eligibility |
|---|---|
| Request within 7 days of first payment, extension did not work as described | Full refund |
| Request within 7 days, changed your mind | Full refund |
| Request after 7 days but within 30 days, documented technical issue we could not resolve | Case-by-case |
| Request after 30 days | Not eligible |
| Renewal charge you forgot to cancel | One-time courtesy refund if requested within 3 days |
Submit a refund request via our support form: select "Refund request" as the topic and include:
We will respond within 3 business days. Approved refunds are processed within 5–10 business days depending on your payment provider.
You may cancel your subscription at any time. Cancellation stops future charges; you retain access until the end of the current billing period. Cancellation does not automatically trigger a refund for the current period unless it falls within the 7-day window above.